Thomas Otter – SAP

I once worked on a project at a Railway, and they had different pay rates depending on whether the train route was mainly uphill or downhill. This sounds really dumb, but if you think back to when trains ran on coal and steam, uphill meant much harder work for the stoker and the driver. This rule became enshrined in the union structured plans, and because there were still several 100 guys still on this form of contract, we needed to set this up in the system. Real life business is not all about knowledge workers and clouds and tags, but really complex, messy and often illogical business processes.

Something I need to keep reminding myself !
[tags]web20, enterprise, corporate[/tags]